Jeffrey currently serves as Chief Operating Officer for Agape Network. Prior to his current role, he served as Chief Operating Officer and Vice President of 24 Hour & Residential Programs for Banyan Health Systems, a South Florida health care system including a primary care and behavioral health care Federally Qualified Health Center (FQHC), mental health and substance use residential treatment facilities, a 24 hour mobile crisis response team and an independent crisis stabilization & detox unit. Jeffrey’s experience in community-based health care, managed health care and value-based contracting assists Banyan with transition into the new health care environment and his responsibility includes the growth and development of Banyan’s services through innovative value-based contracting.
Jeffrey previously served as Principal for Total Managed Care Services, Inc (TMCS), a healthcare consulting firm specializing healthcare business development and strategy. Through TMCS Jeffrey has overseen operations for national healthcare systems, manage care organizations and integrated provider groups including population health and disease management program implementation, compliance and quality improvement plan development and general medical operations consulting services. Through TMCS, Jeffrey most recently served as Interim Senior Director of Quality and Utilization Management for Alohacare Health Plans, a Medicaid managed care plan in Waikiki, Hawaii, owned and operated by nine FQHCs. In this role, Jeffrey oversaw both health plan and clinic operations and performance.
Prior to TMCS Jeffrey served as Vice President of Healthcare Services for Molina Healthcare for more than six years, overseeing clinical operations for the Florida, Puerto Rico and Mississippi health plans, covering more than 750,000 Medicaid, Long-Term Care and Dual Special Needs Plan enrollees. In his capacity as VP Healthcare Services, Jeffrey had P&L responsibility over a medical budget of more than $2.8B annually.
Jeffrey also served as Vice President of Clinical Operations for Independent Living Systems (ILS), a health management services organization in South Florida. In his role at ILS, Jeffrey was responsible for managed care operations including the Post-Acute Support Systems (PASS®) care transition program, and the organization’s participation in the national Community-Based Care Transition Program (CCTP). Jeffrey also had direct oversight of the organization’s Special Needs Plan (SNP) (Institutional SNP & Dual SNP) programs and Florida Nursing Home Diversion programs. Both programs provided case management and provider network management services to coordinate services and benefits for enrollees.
Jeffrey has overseen the operations of local and national Medicare Advantage MCOs through the transition from Medicare +Choice to Medicare Advantage and the introduction of the Prescription Drug (Part D) plan and Special Needs Plan (SNP) structure; he has participated with the Centers for Medicare and Medicaid Services (CMS), the National Committee for Quality Assurance (NCQA) and the Florida Agency for Health Care Administration (AHCA) for the development and oversight of government programs and policy including acute, post-acute and long-term care programs. Jeffrey has developed and managed Medicare and Medicaid special need health plans and programs.
Jeffrey has served as the Chairman for the Board of Directors for Fellowship House, a multi-service Psychosocial Rehabilitation program in Miami, Florida. Over the 35 years since its inception, Fellowship House has expanded to include vocational, social, employment, case management, outpatient services and residential programs; serving approximately 1500 members (recipients of service) annually. Fellowship House is widely recognized as a model for psychosocial rehabilitation.
Jeffrey holds a Bachelor’s in Science of Nursing from Howard University and is a licensed Registered Nurse. Jeffrey also holds a master’s in business administration with a concentration in Healthcare Administration from Barry University as well as a masters in the Science of Nursing from United States University. Jeffrey is currently the Basileus (President) of the Pi Nu Chapter of Omega Psi Phi Fraternity, Inc., and oversee all of the mandated programs which provide direct services to the community.
Jeffrey is married and his wife – Gina and he have six children between them ranging from ages 10 to 32. Jeffrey and Gina are both natives of Miami and currently reside in Kendale Lakes.
Jeffrey currently serves as Chief Operating Officer for Agape Network. Agape is the only substance use and mental health residential treatment facility serving women 18 and older, including women who are pregnant, postpartum or with children. Jeffrey’s experience in community-based health care, managed health care and value-based contracting assists Banyan with transition into the new health care environment and his responsibility includes the growth and development of Banyan’s services through innovative value-based contracting.
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